Refund policy

At ORYX, we aim to ensure you are satisfied with your purchase.

Returns
We accept returns only in cases where the product is damaged, defective, or incorrect.

To request a return, please contact us within 48 hours of receiving the product with your order number and photos of the item.

Eligibility:
Items must be unused, unwashed, and in original packaging.

Non-Returnable Items:
Due to hygiene and printing processes, products that have been used, washed, or worn cannot be returned.

Refund Process:
Once the returned item is received and inspected, refunds will be processed to the original payment method within 5–7 business days.